Delivery: Not only is the delivery completely free, but we also ensure that your order arrives in a timely and secure manner. Typically, we use DHL Express for delivery, which guarantees a fast and reliable service. Delivery time usually falls within the range of 4-7 working days. However, if you have a larger order or require a specific delivery date, we are more than happy to discuss and arrange a customized shipment plan that meets your needs. Your satisfaction is our top priority, and we strive to make your entire ordering experience as smooth and stress-free as possible.
Miner Prices: Regarding the unpredictable dynamics of the miner market, there is a possibility that the price of the miner will change after we receive your payment. For this reason, we may have to cancel your order then. The price for different miners may be different even though it is the same miner model. Considering the high demand, the price for miners might change every day. So there is a possibility that the miner price has increased after we receive your payment, forcing us to cancel your order.
In Stock: The delivery date of miners that are available from stock is 3-7 business days. Once we receive your order, we will immediately notify our technical center staff to test the machine you ordered to make sure it works properly. We will also send you a video to confirm. We will ship the machine to you only after we make sure the machine is fine. Then we will deliver the machine to our shipping company for shipment. We will update the tracking number on the website and you will receive an email with details.
Pre-orders: A pre-ordered miner’s actual delivery date depends on the miner’s delivery date from the factory. We indicate the expected delivery month of the pre-order miner on the order page, which is purely indicative. However, delivery delays may still occur. If the factory delivery date is delayed, the delivery of your order to Minexpert will also be delayed. There is also a possibility that the manufacturer will not be able to produce the miner on the scheduled release date. In this case, we will arrange a refund